An online account is required to register for activities and waiting lists. Register early to save your spot. Activities may be cancelled if enrollment is low.
Registration dates may vary based on the activity location. Visit whitby.ca/getactive for more information on registration dates, registration and refund/cancellation processes.
Select your classes or activities before registration starts and create a Wish List. Keep in mind this doesn't guarantee a spot. When registration opens, log into your account and complete your transaction. It's a good idea to have some backup classes just in case your preferred class is full.
If we cancel the program, you receive a full refund. If you withdraw from a program, prior to the start date, a refund will be provided and is subject to an administration fee. If you withdraw after a program has started, you can request that a pro-rated credit remain on your account. Alternatively, a pro-rated refund can be issued and is subject to an administration fee. If you wish to withdraw from a course, you can call our Customer Service Centre at 905.666.1991 or visit a registration centre. Attach your receipt to the refund application. A $10 fee is applied to all course withdrawals. *Withdrawals cannot be processed in your online account*
