NOTE: The nature of the activity is such that you may interact with other people who are considered to be in good health, continuous physical distance between other people cannot be guaranteed, and, by participating in the activity, you are at risk of being infected by a pathogen, including but not limited to SARS-COV-2. SARS-COV-2, which causes the disease COVID-19, may exacerbate other health issues and is the cause of an ongoing global pandemic. SARS-COV-2 is highly communicable and dangerous. If you become infected with SARS-COV2, you may transmit it to other people even if you are not exhibiting symptoms of illness.
Communicable Disease Health & Safety Practices:
Participants should assess themselves daily for symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease before attending a program.
Participants who are ill, including participants of essential service providers, should not attend a program or access the Community Centre. If you are unsure, you should self-isolate and contact 8-1-1 or the local public health unit.
All participants are encouraged to practice proper hand hygiene and respiratory etiquette by covering coughs or sneezes.
Refund & transfer policy
Programs
- Full refunds and transfers to another program will be issued for any program cancelled by the Association.
- Full refunds and transfers to another program, minus the $5.00 administration fee, will be issued to the purchaser with a full 48 hours’ notice
- For refund & transfer requests received up to 24 hours after the second class, the purchaser will be charged the $5.00 administration fee and the cost of the first two classes. After this time there is no refund.
- Cancellation requests cannot be submitted by email or 3-1-1 calls.
Birthday parties
Full refunds, minus an administration fee, will be issued to the purchaser with a full 14 days’ notice. Note that 14 days includes weekend days.
All camps, workshops and special events
Camps run Monday to Friday
Full refunds, minus the administration fee, will be issued to the purchaser with a full 7 days’ notice. Note that 7 days includes weekend days. For example, if a camp is planned for July 10th at 9:00 am a request for cancellation must be received by 9:00 am on July 3rd.
Refund requests received after the 7 day period will be will not be issued any refund.
