Create Account

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  • Name & Address

  • Contact Information

  • Personal Information

  • Account Information

Do you already have an Online Account?

If you have problems logging into your existing My Account, please try the Forgot your Password? link in the account sign in page. If you are still unable to access your account or are unable to create a new account, please contact us at 3-1-1 within Vancouver or 604-873-7000 outside of Vancouver and we will be happy to assist you.

Name & Address
Please note that in order to create an account for a child you must create an account for an adult first. Additional family members can be added to your account during registration.
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Add Mailing Address(if different from above)