GENERAL SAFE PRACTICES
· Registration and payment is required for most programs to help reduce the capacity to allow for physical distancing.
· Limited drop-ins may be permitted.
· Please arrive no more than 10mins prior to your program time.
· Patrons may be required to line up prior to entering the facility.
· Please follow physical distancing practice and maintain minimum 2 metres between yourself and others at all times.
· Please bring your own pre-filled water bottle and dress accordingly. Not all fountains and changing rooms will be available.
· The building will not be open for loitering. You will be asked to leave the building once your program has ended.
· Anyone not following safety guidelines or directions from staff will be asked to leave.
· Please respect and follow directions of staff at all times.
COVID-19 SAFETY POLICY
· All participants, instructors and staff who have symptoms of COVID-19 OR traveled outside Canada in the last 14 days OR were identified by Public Health as a close contact of a confirmed case must stay home and self-isolate.
· Participants must assess themselves daily for symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease before attending a program.
· A participant may still receive care if another person in their home has symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease, but they remain asymptomatic.
· Participants who are ill, including participants of essential service providers, will not be permitted to attend program.
· Daily checks for respiratory illness at sign-in by asking participants to confirm that they do not have symptoms of common cold, influenza, COVID-19, or other respiratory disease.
· If a participant, instructor or staff member is unsure if they should self-isolate, they should be directed to use the BC COVID-19 Self-Assessment Tool, contact 8-1-1 or the local public health unit. They can also be advised to contact a family physician or nurse practitioner to be assessed for COVID-19 and other respiratory diseases.
ENHANCED CLEANING MEASURES
· Reducing the amount of people who can visit at one time.
· Setting up one-way travel around facilities and where it is not possible, two-way travel will be in place.
· Clearing and cleaning programming space in between classes and activities.
· Facility will be sanitized at least twice per day on all high frequency touch points in addition to any regularly scheduled overnight sanitizing/cleaning per operating days of the facility.
· Site Safety Plans available at reception desk.
KILLARNEY COMMUNITY CENTRE SOCIETY REFUND POLICY
· If your refund request is received five or more days prior to the start of the program, a full refund will be issued.
· If your refund request is received within four days of the start of the program, your refund will be equal to the program fee minus the price of one class.
· If your refund request is received after the first class, your refund will be equal to the program fee minus the price of two classes.
o Each Community Centre program refund notice (excluding rink and pool activities), is subject to an additional $5.00 administration fee.
· No refunds or transfers are allowed after the second class of the program.
· If your transfer request is received after the first class of the program, you will be charged the price of one class.
o Each Community Centre program transfer request (excluding rink and pool activities), is subject to an additional $2.00 administration fee.
· Fees for one or two-day programs are non-refundable.
