REFUND POLICY:
• Full refund will be provided for any cancelled or altered community centre program.
• For regular programs, refund requests must be made at least 48 hours prior to the 2nd class. Refunds are prorated. No refunds thereafter.
• For one-day sessions, special events, private music lessons, and week-long programs (ie. day camps), refund requests must be made at least 7 days prior to start of program. No refunds thereafter.
• Refunds will be not issued after this time unless approved by a Recreation Programmer or Community Youth Worker.
• A $4.00 administration fee for each program will be charged for refunds within these guidelines
• Refunds for payment made by cash or cheque will be refunded in a cheque form and may take up to 14 days to process.
The nature of the activity is such that you may interact with other people who are considered to be in good health, continuous physical distance between other people cannot be guaranteed, and, by participating in the activity, you are at risk of being infected by a pathogen, including but not limited to SARS-COV-2. SARS-COV-2, which causes the disease COVID-19, may exacerbate other health issues and is the cause of an ongoing global pandemic. SARS-COV-2 is highly communicable and dangerous. If you become infected with SARS-COV2, you may transmit it to other people even if you are not exhibiting symptoms of illness.
Communicable Disease Health & Safety Practices:
• Participants should assess themselves daily for symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease before attending a program.
• Participants who are ill, including participants of essential service providers, should not attend a program or access the Community Centre. If you are unsure, you should self-isolate and contact 8-1-1 or the local public health unit.
• All participants are encouraged to practice proper hand hygiene and respiratory etiquette by covering coughs or sneezes.
