• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: Do I need an account?
A: If you want to view our activities and memberships, you do not need an account. Simply hit the ACTIVITIES button to start viewing.

If you would like to register for our activities or purchase a membership, set up an online account first by clicking the CREATE AN ACCOUNT link. Payment is done online by credit card.
Q: Can children have online accounts?
A: No. Children under the age of 13 years are not permitted to register online. If you wish to register your child for activities online, please set up an account for yourself, and ADD your child as a family member. You can then log in as yourself and register your child.
Q: How many accounts should each family have?
A: We recommend that each family establish one account. Create the account in the name of a HEAD OF HOUSEHOLD and then add all family members to the account.
Q: What will happen if I try to register for an activity that is fully enrolled?
A: You will be added to a waiting list. No payment is required to be placed on the waitlist. If a space in that activity opens up or additional classes are added, you will be contacted. If we are unable to contact you within 24 hours, your space will be given to the next customer on the wait list.
Q: Can I view my transaction history and print out my past receipts online?
A: Yes! Log on and then click the MY ACCOUNT button. Print tax receipts, change your password, view payment details and more!