Name & Address
If you have taken programs with Richmond Hill in the past and are having difficulties signing in, please click “forgot password” to have account reset instructions emailed to you. Otherwise, contact recreation@richmondhill.ca for assistance.
Please note that in order to create an account for a child you must create an account for an adult first. Additional family members can be added to your account during registration.
Note to Richmond Hill Residents: When entering your Street Address, please include the Street Number and Street Name in full words (no abbreviations or punctuation). If your Street Address also includes a Suite or Unit Number, include that information in the second Street Address text box. If ActiveRH does not accept your address, email recreation@richmondhill.ca for troubleshooting assistance after you have created your account.
Note to Non-Residents: ActiveRH will not recognize your address, please select “leave address as entered” at the drop-down menu to proceed with your account creation.
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