Registration alert: new withdrawal and refund policies are in effect for all 2019 registrations.

Refunds and credits on account are pro-rated and subject to an administrative fee of 10%. Refunds of $25 or less may only be available as a credit on account.

To receive either a refund or credit on account, withdrawal requests must be made as follows:

  • single day programs - 14 calendar days prior to the program date
  • camp programs - 14 calendar days prior to first program date
  • registered weekly programs - prior to the third class

Request can be made by contacting customer service at 519-886-1177.
Read full policy.

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Welcome to City of Waterloo Recreation Services. We are proud to offer a wide range of activities and events for all ages! Sign In Or Create an Account
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